Untangle your Network

Posted by Brian Gallutia on Apr 22, 2008

Tired of Spam?
Worried about spyware, viruses, and botnets on your network?
Employees visiting inappropriate web sites?
Do you wish you had more control?


Now there is a better way to manage your network.

Untangle delivers an on-demand suite of applications that run on a single server and will change the way you think about network software. Untangle lets you:

PCS has recently secured a reseller agreement with the good people at Untangle after successfully testing and implementing this unique solution for a few of our most valuable customers.

Is your company in need of a good firewall that won’t nickle-and-dime you with expensive subscriptions and upgrades? Do you need to insure that your users are protected against virus and spyware attacks from the Internet? Is MySpace, Facebook and Instant Messaging eating into your company’s bottom line?

If so, let PCS outfit your business with a Untangle demo unit today!


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Am I sending spam?

Posted by Brian Gallutia on Apr 22, 2008

The tech support staff at PCS has been receiving a few e-mails from our customers not relating to spam per se, but to emails labeled as “UNKOWN RECIPIENT” and “DELIVERY FAILURE” flooding their inboxes. When the customer looks closer, they see that the e-mail appears to have originated from their e-mail account, touting the wonders of Cialis or informing the public on how to obtain a slimmer, younger you.

The first thing that comes to our customer’s minds is that they have somehow been infected with spyware or a virus that is sending out e-mails from their accounts. Even though this is a legitimate concern and we always recommend doing full anti-virus scans regularly, what is actually happening is outside of your immediate control.

Spammers have taken on the practice of using legitimate e-mail addresses to send spam from foreign mail servers, which increases the likelihood that the spam will be able to penetrate anti-spam measures. When the spam is sent and it fails to be delivered to the recipient, an e-mail server will return the e-mail to who it thinks sent the e-mail. If the mail server sees that your address is the address that sent the e-mail, then you receive the bounce-back.

Instances like this one usually happen in spurts with only a few customers, and the amount of returned e-mails diminishes after a day. To keep these bounce-backs from cluttering your inbox, PCS recommends either creating a filter in your e-mail program that either automatically deletes these messages or moves them to a designated folder. This is by no means a fix in preventing spamming events like these from occurring, but until a solution to this type of spamming is developed, it is the best way to keep your inbox clean.


PCSDesk Client Download

Posted by Brian Gallutia on Mar 30, 2008

One of the ways that PCS provides management services to our customers is through a customized program that not only offers remote control capabilities, but also takes inventory of your system resources, runs virus and spyware scans, and reports on computer issues before they become computer problems.

If you were directed by one of our technicians to visit this page, then you are here to install this client on your computer system. Please select one of the installs based on your operating system:

Microsoft Windows Operating System
(98/2000/XP/2003/Vista)

Apple Macintosh Operating System (X or higher)
Please open link with Safari browser


Welcome to PCSDesk!

Posted by Brian Gallutia on Mar 13, 2008

Thank you for visiting the newly-redesigned PCSDesk web site, a service of Phoenix Computer Services! Over the next few days, we will be refining the services that we offer through this site, but in the meantime, please feel free to take a look around, drop us a line, or strike up a chat with any of our technicians who happen to be online.

Thanks again for visiting!


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