About PCS
Phoenix Computer Services has been providing technical support services to small businesses in the Middle Tennessee area for over 12 years. These services range from computer network implementation and administration, computer hardware sales and support, online asset management, remote desktop/server maintenance and repair, email and web hosting services, as well as telephony and communication solutions.
Our recent expansion to the eastern Kentucky market coupled with our efforts to provide these services to all organizations with a high-speed Internet connection increases our reach and allows us the opportunity to provide IT support to any small business in the country!
Our Team
The high-quality of both our technical service offerings and our customer service record comes directly from the engineers that make up PCS. We pride ourselves on being able to communicate effectively with our customers on a simple, technical level, in order to properly assess, diagnose and solve any situation that may arise both quickly and efficiently.
Our Clientele
Our clients are not only the life-blood of our company, but also our long-time business associates and friends. :
- Advertising
- Music/Artist Management
- Manufacturing
- Property Management
- Healthcare
- Retail
- Civic and Church
- Non-Profit
We have extensive multi-vendor capabilities and flexibility in getting your company the best solution possible. PCS has a broad spectrum of hardware, software, peripherals, accessories and services available. Our goal is to make your technology work effectively with the best results. We partner with many vendors in order to provide your business with the best solutions possible.
Rates and Hours of Operation
$ 55.00 Minimum In-House Shop Charge
$ 110.00 per hour - In-House Service Hourly Rate
$ 110.00 per hour - Onsite Service Hourly Rate
$ 39.00 trip charge for Onsite Services
We are open 8:00am to 5:00pm Monday thru Friday. Emergency Services available.
*Please note that these rates may change without warning at any time. Premiums apply to Emergency Services. Please contact a PCS Representative for further details.
Service and Hardware Warranty
Please reference this PDF document regarding PCS’s standard policies relating to all service work and hardware / software sales.
Please contact us through our contact page, start a chat with one of our technicians (located on this page), or call us at 615-371-9931. We’re ready to help!
